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111. Coming out of crisis: patient experiences in primary care in New Orleans, four years post-Katrina : findings from The Commonwealth Fund 2009 survey of clinic patients in New Orleans

112. Enhancing the capacity of community health centers to achieve high performance: findings from the 2009 Commonwealth Fund national survey of Federally Qualified Health Centers

113. Buffalo and Western New York: collaborating to improve health system performance by leveraging social capital

114. Disparities in patient experiences, health care processes, and outcomes: the role of patient-provider racial, ethnic, and language concordance

115. Both the 'private option' and traditional Medicaid expansions improved access to care for low-income adults

117. Geisinger Health System: achieving the potential of system integration through innovation, leadership, measurement, and incentives

118. Gundersen Lutheran Health System: performance improvement through partnership

119. Immigrant communities: bridging cultures for better health

120. Consumer perspectives on health care decision-making: quality, cost and access to information