Coming out of crisis: patient experiences in primary care in New Orleans, four years post-Katrina : findings from The Commonwealth Fund 2009 survey of clinic patients in New Orleans
- Collection:
- Health Policy and Services Research
- Contributor(s):
- Doty, Michelle M. Abrams, Melinda K. Mika, Stephanie. Rustgi, Sheila. Lawlor, Georgette. Commonwealth Fund.
- Publication:
- [New York, N.Y.] : Commonwealth Fund, [2010]
- Language(s):
- English
- Format:
- Text
- Subject(s):
- Cyclonic Storms Disasters Health Services Accessibility Health Services Needs and Demand Patient Care Management Primary Health Care Ambulatory Care Facilities Chronic Disease Communication Health Care Surveys Models, Organizational Preventive Health Services Humans New Orleans United States
- Genre(s):
- Technical Report
- Abstract:
- One of the many things Hurricane Katrina devastated when it hit New Orleans in 2005 was the city's health care system. Two hospitals that had been the main sites of care for low-income, uninsured residents were closed for long periods; one remains so. In their place has emerged a network of more than 90 independent, neighborhood primary care clinics, funded with federal, state, and local money. To find out how well these community clinics were serving their high-need populations, The Commonwealth Fund conducted interviews with patients at 27 clinics in 2009. The findings are encouraging: most patients reported having easy access to care, helpful communication with clinicians, good management of their chronic illnesses, and preventive care. When they needed care, costs did not deter them from seeking it. The results suggest that the locally based clinics could serve as a model for delivering primary care to vulnerable populations elsewhere.
- Copyright:
- Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
- Illustrations:
- Illustrations
- NLM Unique ID:
- 101549384 (See catalog record)
- Permanent Link:
- http://resource.nlm.nih.gov/101549384