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1. Workflow redesign: a model for California clinics

2. The Massachusetts Child Psychiatry Access Project: supporting mental health treatment in primary care

4. Coming out of crisis: patient experiences in primary care in New Orleans, four years post-Katrina : findings from The Commonwealth Fund 2009 survey of clinic patients in New Orleans

5. Enhancing the capacity of community health centers to achieve high performance: findings from the 2009 Commonwealth Fund national survey of Federally Qualified Health Centers

6. Managing patient access and flow in the emergency department to improve patient safety

7. Nonelderly women in California: a health snapshot

8. Scott & White Healthcare: opening up and embracing change to improve performance

9. Fighting flu fatigue

10. Adult immunization: shots to save lives