Key strategies that states used for managing Medicaid and marketplace enrollment during the COVID-19 PHE
- Collection:
- Health Policy and Services Research
- Series Title(s):
- Issue brief (United States. Department of Health and Human Services. Office of Inspector General)
- Contributor(s):
- United States. Department of Health and Human Services. Office of Inspector General. Office of Evaluation and Inspections, issuing body.
- Publication:
- Washington, D.C. : U.S. Department of Health and Human Services, Office of Inspector General, September 2023
- Language(s):
- English
- Format:
- Text
- Subject(s):
- COVID-19 Eligibility Determination -- organization & administration Government Regulation Health Insurance Exchanges Medicaid -- organization & administration State Health Planning and Development Agencies United States
- Genre(s):
- Technical Report
- Abstract:
- State Medicaid agencies and State-based Marketplaces - collectively, “States” - faced challenges in maintaining key enrollment functions as a result of a rapidly changing landscape during the COVID-19 PHE. States could no longer rely on existing outreach practices because patterns of work and life shifted with the closure of workplaces and other community settings. COVID-19 also exacerbated ongoing staffing shortages. Further, gaps in demographic data about applicants and enrollees limited States’ ability to identify disparities and to support equitable access to enhanced coverage. At the same time, States faced a surge in demand for coverage and had to align their enrollment and program operations with new Medicaid and Marketplace requirements and eligibility options promulgated in response to COVID-19.
- Copyright:
- The National Library of Medicine believes this item to be in the public domain. (More information)
- Extent:
- 1 online resource (1 PDF file (23 pages))
- Illustrations:
- Illustrations
- NLM Unique ID:
- 9918751186706676 (See catalog record)
- Permanent Link:
- http://resource.nlm.nih.gov/9918751186706676