The use of telehealth increased greatly during the COVID-19 pandemic and remains a popular way to access care in California. In 2022, 46.7% of adults had used telehealth in the past year--less than the 49.0% in 2021, but nearly quadruple the 12.4% of adults who used telehealth in 2018. In 2022, the proportion of adults who had health insurance and used telehealth was twice that of adults without health insurance (48.4% vs. 21.0%, respectively). Latinx and Asian adults were less likely to use telehealth compared to white adults in California (41.5% and 44.2% vs. 51.3%, respectively); the proportion of adults who spoke a language other than English or had limited English proficiency and used telehealth was smaller than that of adults who only spoke English; and adults in rural areas were less likely to use telehealth than those living in urban areas (41.2% vs. 47.3%). About half (49%) of California adults who used telehealth services reported using them for follow-ups and to access test results. Most adults with a telehealth visit had done so via both telephone and video during their last appointment (73.3%).
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