California’s residential care facilities for the elderly and adult residential facilities are partnering with Medi-Cal managed care plans under CalAIM (California Advancing and Innovating MediCal) to improve access to assisted living. The program lets operators access Medi-Cal reimbursement through an Enhanced Care Management benefit and optional Community Supports services. While these are exciting opportunities, operators must navigate new requirements and challenges when contracting with managed care plans. CalAIM offers opportunities for increased access and financial stability but requires due diligence and adaptation to new practices. This Frequently Asked Questions document is a companion to CalAIM Explained for Assisted Living Community Operators. It provides general information and resources for operators interested in learning more about CalAIM and how its Community Supports program may support the populations they serve. The questions were compiled through a survey sent to a diverse group of operators and the Q&A part of an educational webinar offered in June 2023.
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