The California Department of Health Care Services (DHCS) announced the launch of its Medi-Cal Member Advisory Committee in February 2023, consisting of diverse Medi-Cal (California Medicaid) members from across the state. This group will provide a mechanism for the agency to receive robust and authentic member feedback and guide opportunities to shape and enhance Medi-Cal policies and programs to better respond to member needs. The Medi-Cal Member Advisory Committee (MMAC) was created following a design phase, supported by the California Health Care Foundation (CHCF), in which the Center for Health Care Strategies (CHCS) partnered with DHCS and the foundation to develop recommendations to inform the design of the MMAC. CHCS conducted a landscape assessment of existing consumer advisory committee–type groups in California and other states and interviewed stakeholders, including an advisory group of Medi-Cal enrollees and others with expertise engaging Medi-Cal enrollees in advisory groups. Drawing from the landscape assessment and interviews, CHCS developed a set of recommendations to help guide the design of the DHCS MMAC. This report presents CHCS’s recommendations and summarizes the research and advisory group feedback that informed them. It is intended to provide transparency into the design process and outcomes and share insights that could be helpful for other states looking to create an advisory committee of Medicaid members.
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