Designing Medi-Cal consumer advisory committees: insights from a survey of Medi-Cal managed care plans
- Collection:
- Health Policy and Services Research
- Author(s):
- Steward, Madeline, author Roman, Courtney, author Church, Kelly, author
- Contributor(s):
- California HealthCare Foundation, issuing body.
- Publication:
- [Oakland, CA] : California Health Care Foundation, July 2023
- Language(s):
- English
- Format:
- Text
- Subject(s):
- Advisory Committees Health Care Surveys Managed Care Programs Medicaid State Health Plans California
- Genre(s):
- Technical Report
- Abstract:
- In February 2023, the California Department of Health Care Services (DHCS) announced the launch of its Medi-Cal Member Advisory Committee (MMAC) to make sure people enrolled in Medi-Cal, including many from historically marginalized communities, have an active voice in shaping DHCS policies and programs. The DHCS MMAC will operate alongside existing advisory groups within the agency, such as the Stakeholder Advisory Committee. However, DHCS MMAC participants will all be Medi-Cal enrollees and caregivers of Medi-Cal enrollees. To help inform the design of the MMAC, the California Health Care Foundation and DHCS commissioned the Center for Health Care Strategies to survey all 23 Medi-Cal managed care plans (MCPs) in the state to understand their practices, learn from their experiences, and identify promising approaches. This report presents findings from the 14 MCPs that responded to the survey. This survey is part of a larger effort to identify lessons and promising practices that could inform the design of the MMAC. A companion report, Medi-Cal Member Advisory Committee: Design Recommendations for the California Department of Health Care Services, presents results of a landscape assessment and literature review of the experiences of consumer advisory committees (CACs) in California and other states as well as design recommendations for the MMAC. Historically, Medi-Cal MCPs are required to maintain a CAC to inform each plan’s cultural and linguistic services program. Recently announced Medi-Cal managed care plan contracts for 2024 have sought to elevate the CAC by clarifying its role and member composition and prescribing the plan’s role in providing support for CAC members to maximize participation. MCPs will be expected to make sure their CAC membership reflects that of the health plan and the county being served.
- Copyright:
- Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY-NC-ND license. (More information)
- Extent:
- 1 online resource (1 PDF file (20 pages))
- Illustrations:
- Illustrations
- NLM Unique ID:
- 9918734178206676 (See catalog record)
- Permanent Link:
- http://resource.nlm.nih.gov/9918734178206676