Administering work-related requirements across human services programs: service delivery approaches
- Collection:
- Health Policy and Services Research
- Series Title(s):
- Issue brief (Mathematica Policy Research)
- Author(s):
- Eddins, Katie, author Rowe, Gretchen, author Holcomb, Pamela, author
- Contributor(s):
- United States. Department of Health and Human Services. Office of the Assistant Secretary for Planning and Evaluation, issuing body. Mathematica Policy Research, Inc., issuing body.
- Publication:
- Princeton, NJ : Mathematica, December 2019
- Language(s):
- English
- Format:
- Text
- Subject(s):
- Eligibility Determination Employment Public Assistance United States
- Genre(s):
- Technical Report
- Abstract:
- Based on discussions with state and local administrators and workforce development partners in three states, the study found two primary approaches for providing employment-related services to participants to help them meet the work-related requirements of Temporary Assistance for Needy Families (TANF), the Supplemental Nutrition Assistance Program (SNAP), and the public housing program. The following highlights describe lessons learned from these approaches: The human services programs visited for this study use two approaches: (1) in-house service delivery, whereby human services program staff provide employment and training-related services directly to program participants, and (2) contracted service delivery, whereby employment and training-related services are delivered solely by providers outside of the human services agencies, such as the public workforce system or community-based providers. The two approaches present key trade-offs related to service provision to fulfill work requirements, such as the extent to which services are quickly adaptable to emerging participant needs; the extent to which burden is placed on the participant to access, document, and maintain compliance with services that fulfill their work requirement; and staff capacity and resources. The type of service delivery approach used by human services programs to implement work-related requirements varied across the study programs and states and was shaped by program mission, such as the extent to which work requirements or helping participants find employment were a focus of the program, work-requirement policies, and resource constraints.
- Copyright:
- Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY-NC-ND license. (More information)
- Extent:
- 1 online resource (1 PDF file (8 pages))
- Illustrations:
- Illustrations
- NLM Unique ID:
- 101775010 (See catalog record)
- Permanent Link:
- http://resource.nlm.nih.gov/101775010