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Improving patient satisfaction surveys to assess cultural competence in health care
Collection:
Health Policy and Services Research
Author(s):
Morales, Leo Sergio.
Contributor(s):
Puyol, Juan Antonio. Hays, Ron D. California HealthCare Foundation.
Publication:
[Oakland, Calif.] : California HealthCare Foundation, c2003
Language(s):
English
Format:
Text
Subject(s):
Delivery of Health Care -- organization & administration
Health Care Surveys -- methods
Patient Satisfaction
Quality Assurance, Health Care -- methods
Cultural Diversity
Data Collection -- methods
California
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license.
(More information)
Extent:
73 p.
NLM Unique ID:
101193782 (
See catalog record
)
ISBN:
9781932064308 and 1932064303
Permanent Link:
http://resource.nlm.nih.gov/101193782
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