1. The Agency for Healthcare Research and Quality's National Healthcare Quality Report, 2006 Publication: [New York, N.Y.] : Commonwealth Fund, [2007] Subject(s): Quality of Health Care -- trendsForecastingQuality Indicators, Health Care -- trendsState GovernmentHumansUnited StatesUnited States. Agency for Healthcare Research and Quality.
2. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction Publication: New York, N.Y. : Commonwealth Fund, [2008] Subject(s): BenchmarkingHospitals, UniversityOrganizational Case StudiesOrganizational InnovationPatient SatisfactionEmployee Incentive PlansForecastingLeadershipProcess Assessment (Health Care)Quality Assurance, Health CareQuality Indicators, Health Care -- statistics & numerical dataQuality Indicators, Health Care -- trendsHumansNorth CarolinaUnited States