AMERICAN TELEPHONE AND TELEGRAPH COMPANY

195 BROADWayY, NEW YORK. N.Y. 10007

AREA CODE 212 393-4383

K.P. WOOD

ASSISTANT VICE PRESIDENT

October 2, 1968

Professor Joshua Lederberg

Department of Genetics

Stanford University School of Medicine
Stanford Medical Center

Palo Alto, California 94304

Dear Sir:

Your inquiries aren't irritating, and I'm sorry
that my response this time has been so slow.

You asked, "Exactly what do you market to an
individual customer?" We market service.

In terms of how the "tariffs define the service that
you warrant to a customer," here are the sections from inter-
state tariff No. 263:

2.1.1 Score

(A) Long Distance Message Telephone Service is that of
furnishing facilities for telephone communication
between telephones in different local service areas
in accordance with the regulations and system of
charges specified in this tariff. The message
charges specified in this tariff are in payment for
all service furnished between the calling and called
telephones. Long distance message telephone service
includes See-While-You-Talk Service as set forth in
3.8 following and 50 Kilobit Switched Service as set
forth in 3.9 following.

(B) The Telephone Company does not undertake to transmit
messages but furnishes the use of its facilities to
its customers for communications.

2.1.4 Liabilit
(A) In view of the fact that the customer has exclusive

control of his communications over the facilities
furnished him by the Telephone Company, and of the
other uses for which facilities may be furnished him
(B)

(C)

(D)

by the Telephone Company, and because of
unavoidableness of errors incident to the services
and to the use of such facilities of the Telephone
Company, the services and facilities furnished by
the Telephone Company are subject to the terms,
conditions and limitations specified in (B), (C)
and (D) following.

The liability of the Telephone Company for damages
arising out of mistakes, omissions, interruptions,
delays, errors or defects in transmission, or
failures or defects in facilities furnished by the
Telephone Company, occurring in the course of
furnishing service or other facilities and not
caused by the negligence of the customer, or of

the Telephone Company in failing to maintain proper
standards of maintenance and operation and to
exercise reasonable supervision shall in no event
exceed an amount equivalent to the proportionate
charge to the customer for the period of service
during which such mistake, omission, interruption,
delay or error or defect in transmission, or failure
or defect in facilities occurs.

The customer indemnifies and saves the Telephone
Company harmless against claims for libel, slander,
or infringement of copyright from the material
transmitted over its facilities; against claims for
infringement of patents arising from combining with,
or using in connection with, facilities of the
Telephone Company, apparatus and systems of the
customer; and against all other claims arising out
of any act or omission of the customer in connection
with facilities provided by the Telephone Company.

No carrier participating in this service shall be
liable for any act or omission of any other carrier
also participating in the service.

Sincerely,